Training Courses
e-learning
At Toast, I dove into the world of instructional design. I created numerous self-led E-Learning courses for both internal and external learners. Select each course to explore some of my designs.
Offline MOde
An interactive walkthrough of what “Offline Mode” is in regards to the Toast platform, and how to navigate it.
Built in Articulate Storyline.
FIE Toolkit
An introductory course for a Toast FIE (Field Implementation Engineer) on the tools they’ll need to use on the job when installing Toast hardware.
Built in Articulate Rise.
Kiosk Menu Management & Customization
A course bringing external learners through the process of using Toast’s Kiosk Mode, and the benefits of having on in the restaurant.
Built in Articulate Storyline.
Expensify & Tripactions
An overview of how to expense and book travel for Field Implementation Engineers at Toast. This course was repurposed and used for other teams at the company.
Built in Articulate Rise.
Intro to hardware troubleshooting
A Customer Success training course that walks support representatives through the best way to troubleshoot Toast hardware.
Built in Articulate Storyline.